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UNCLASSIFIED Crisis Intervention Program Policy Guide 4. Processes and Procedures 4.1. Crisis Intervention Program Response Activation Protocol. Upon learning that a critical incident has occurred, an FBiHQ division or an FO head (i.e., AD. ADIC, or SAC) (or designee) must initiate the request for a CIP response activation by directly contacting the respective RPM, the EAU UC, or HRD EM. This initial request, if made verbally must be followed up in writing (via a brief e-mail) to the EAU UC or HRD EM. The written request may be sent to the EAU UC or HRD EM via the RPM. FBIHQ division and FO EM may also authorize their EAPCs or RPMs to request CIP services on their behalf, but FBIHQ division or FO EM must follow up with a request in writing.. CIP responses must be activated through the following steps:. 1. The EAPC or designated EAP peer of the impacted FBIHQ division or FO must Coordinate CIP activation through FBIHQ division or FO EM and the respective. RPM. Begin and carry out the fact-gathering phase of the CIP activation by gathering details of the event to assist in CIP response development.. Make contact with key FBIHQ division or FO personnel to review concerns related to safety, exposure, and support for individuals (e.g., EM of impacted personnel or EAP peers). Sustain supportive contact with impacted individuals, pending the CIP activation.. Maintain contact with the RPM, communicate current pertinent information, and. effect the transfer of the CIP response to the RPM or the designated CIP TL. Maintain full responsibility for EAP support until relieved of that duty by the RPM or. the designated CIP TL. The initial CIP response will be informed by consultation with EAU to determine the deployment of resources. The response will be based on the circumstances of the event and the 2. The EAU UC must ensure that the assessment and activation include the following elements: Peer, pastoral, and clinical CIP components are activated The CIP TL and team members are designated in coordination with the RPM, the. EAU UC, and the MO. Clinical care needs are reviewed to include the degree of impact, timing of response, type of response, or determination not to respond.. Resources are developed for FBIHQ division or FO EAP personnel to provide "*psychological first aid" to affected individuals (e.g., office space, conference rooms, and e-mail announcements) Continued communication exists, advising the EAU UC, the MO, and the RPM on. the status and progress of the CIP response.. 9 UNCLASSIFIED