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crisis-intervention-program-policy-guide-0999pg — Part 01
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UNCLASSIFIED
Crisis Intervention Program Policy Guide
Ensure that managers and supervisors are trained in the recognition of stress and how to.
assist employees through EAP processes.
Ensure that the appropriate entity (i.e., EAU RPM or EAU UC) is part of the operational
Provide direct CIP response and assistance.
Recommend leave status for affected employees, in consultation with the EAU UC, if
considered clinically appropriate for improved recovery
2.4.4.
Employee Assistance Counselors
EACs are mental health clinicians who are licensed at the independent practice level and who
have the requisite training and experience to provide direct, short-term counseling services. In
several FBIHQ divisions or FOs around the country, there are EACs who are full-time mental
health professionals. During CIP activations, EACs often serve as part of the CIP team and must:.
Report to CIP TLs and the MO.
Participate in CIP trainings and activations, as assigned.
Provide counseling and case management services, management consultation on
CIP-related matters, and educational presentations in support of CIP activations to which
they are assigned.
Ensure the confidentiality of EAP information
2.4.5.
Employee Assistance Program Coordinator
An FBIHQ division or an FO EAPC is a senior EAP peer who directs his or her FBIHQ
division's or FO's EAP activities. The position of EAPC demands the highest level of personal
and professional integrity, compassion for others, emotional maturity, sound judgment, ability to
work independently, excellent interpersonal skills, respect for peers, and dedication to the best
interests of the FBI and its employees. An EAPC will sometimes be designated as the CIP TL
During a critical incident, the division EAPC must:.
Begin fact gathering, suggest the need for enhanced EAP assistance, and coordinate the
Alert the EAP peer team and chaplain(s) in his or her FBiHQ division or FO to the
possibility of a CIP.
Report to the RPM for CIP direction and guidance.
For more information about EAPC selection, training, and retention see the FB! Employee.
Assistnce UntfhAlPolicy Gode (PG)onkapiovee Axsstace Progran (a)Coordinator
qd PeerPositionSelecno.Trainine.andRelention(oloopG-2).
2.4.6.
Employee Assistance Program Peer
An FBIHQ division or an FO EAP peer is a member of the FBIHQ division or FO EAP team and
takes his or her lead from the FBIHQ division or FO EAP coordinator on day-to-day EAP
matters. The position of EAP peer demands the highest level of personal and professional
integrity, compassion for others, emotional maturity, sound judgment, ability to work.
5
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