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Page 2 of 4 applicable; facsimile (fax) number; and/or e-mail address. 8.2.3.5. Description of the services needed. 8.2.3.6. Name(s) of the consumer(s) in need of the service, along with contact information (desk SECRET; UNCLASSIFIED) being presented at the event 8.2.3.8. Other relevant information (e.g., security clearances needed and escort information) 8.2.4.1. Events scheduled to last less than two hours must be requested five business days before the event. 8.2.4.2. Events that are anticipated to last longer than two hours, but less than two days, must be requested ten business days before the event.. 8.2.4.3. Unanticipated events occurring in less than five business days must be made by contacting the SLIP coordinator directly, as soon as the need for the service is known. 8.2.4.4. Requests for services may be made when there is a reasonable expectation that a consumer will be attending the event.. 8.2.4.5. All requests for services received by the SLIP are reviewed by the SLIP coordinator, and reasonable efforts will be made to provide services for all event requests. 8.2.4.6. In the event a request for service cannot be filled, the SLIP coordinator will contact the. requestor and determine options and/or alternatives. 8.2.4.7. Service requests will be fulfilled by individuals who are proficient and certified in American Teleconference (SvTC) or an unsecure video telephone. 8.3. Cancellation 8.3.1. Cancellations must be made to the SLIP coordinator at least four business days prior to the event to ensure that the FBI will not be charged for the service. 8.3.2. Cancellations resulting from inclement weather must be made to the SLIP coordinator as soon as possible. 9. Scope: This policy is directed at all qualified individuals who are deaf, hard of hearing, deaf-blind, blind,. and/or visually impaired, as well as others who require assistance on a case-by-case basis, such as applicants, employees, subjects, victims, and/or witnesses of investigations. 10. Proponent: Office of Equal Employment Opportunity Affairs. 11. Roles and Responsibilities: 11.1. FBI Director: 11.1.1. Ensures that the FBI SLIP is implemented in accordance with controlling federal law. 11.1.2. Delegates the authority to implement this program to the equal employment opportunity (EEO officer. 11.2. The EEO officer must:. 11.2.1. Implement and enforce the SLIP.. 11.2.2. Ensure that services are timely and appropriately provided to consumers. 11.2.3. Ensure that SLIP service records are maintained by the OEEOA in accordance with federal 2/27/2017