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UNCLASSIFIED Student Loan Repayment Program Policy Guide Table of Contents A. 1.1. Purpose. 1.2. Scope . 1.3. Exemptions. 2. Rokes ane Rexgonsibdites. 2.1. Assistant Director (AD)/Human Resources Officer (HRO), Human Resources Division. (HRD) 2.2. Section Chief (SC), Recruitment. Selection and Staffing Section (RSSS), HRD........2 2.3. Headquarters Staffing Unit (HQSU) and Field Staffing Unit (FSU), RSSS, HRD ........2 2.4. Office of Workforce Development, Analytics, Systems & Customer Engagement Section (ASCES), HRD. 2.5. Payroll Management Unit, Employee & Medical Services Section (EMSS), HRD.......3. 2.6. HRD Call Center, Analytics, Systems & Customer Engagement Section, HRD 2.7. Federal Bureau of Investigation Headquarters and Field Office Supervisors and. Managers 4 2.7.1. FBIHQ Division and FO Heads (or Designees) .4 2.7.2. FBIHQ Division and FO Supervisors .4 2.8. General Counsel (GC), Office of the General Counsel (OGC). .4 2.9. Resource Planning Office (RPO). 4 2.10. Finance Division (FD). ..5 2.10.1. Accounts Receivable Unit (ARU), Accounting and Technology Section (ATS).....5. 2.10.2. Appeals Officers, Financial Processing Services Section (FPSS) 5 2.11. FBI Employees 3. Potey Staswsene.. Mroeesses goo Procedwres 4.1. Eligibility Criteria 7 4.1.1. Employees 7 4.1.2. Student Loan Eligibility .7 4.2. Repayment Basis .9 4.2.1. Overall. .9 4.2.2. Key Factors. .9 4.3. Canvass Announcement and Application Submission Process. 10 V UNCLASSIFIED