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LAUREL FORD Telephone (814) 467-5565 101 Third Street’ Windber, Pennsylvania 15963 Central Parts Distributor 1112 South First Street Altoona Pa. 16602° -cro L__] In reference to: repair order #27338,please note that the total repair cost was 603.15. This vehicle was towed into our shop on bé6 7/7/97 at the: request of erie insuranse compan was nic the claims adjuster.Previous to being at Laurel Ford the vehicle was at Carmens Tires ,;where attempts to repair the vehicle failed. As noted on the back of our repair order;our ‘technician claimed only actual time to repair the vehicle.Because the vehicle had : 4 been worked on previously,this made his job even more difficult. i Someone needs to be responsible for paying:for diagnostics and. # related problems that led to the headgasket being discovered. If Central Parts and or its vendor are not willing to pay us only for our actual time invested,than the only thing i can do is contact erie insurance and have them subrogate for payment. I sincerly appreciate the offer of 290.61 -but ‘feel we are entitled to the full amount requested,we stand behind everything we do in business and I believe we are entitled to be paid for our hard work. Thank You