◆ SpookStack

We then designed, and are now working to implement, a completely new system, known as the Virtual Case File (VCF). VCF is a web-based information and case management tool that will re-engineer the FBI's workflow and significantly enhance the analytical capabilities of each Special Agent and analyst. The VCF will be a “point and click," “drag and drop" environment with the ability to access cases, leads, and evidence from the desktop. The VCF represents a revolutionary shift away from paper case files to digital files that can quickly be accessed by agents, analysts, and supervisors throughout the Bureau. Agents investigating a complex case will be able to view evidence and documents related to the investigation instantly, regardless if they are in different offices or even different countries. The VCF will allow for quicker, smoother collaboration across the organization, and will also simplify information sharing with outside partners. At the same time, VCF will enhance security by making it easier to control and monitor who has access to the system and its information. The VCF will replace numerous forms and the multi-step functions of ACS. with simple web- based processes. As depicted in the following diagram, for example, the VCF's single “Intake” function will allow agents or their supervisors to. perform numerous functions — receive new information, open and assign a case, refer items to another agency, send intelligence to a central location, or request additianal investigation to gather intelligence. VCF Business Process Re-Engineering Example: INTAKE All of These FBI Serve All Fhese Are Replaced by _ Forms... Functions and... This Single VCF \FD-71 \ SPB Component \ f My D439 4 Receive New Information 52] fe) ho Open and Assign Gase i pees \ ~ . : | 2, | , 4 Dy FD-159/ ae 3. Refer ta Another Agency ee, {> —eoS\ EDO 4 Send te intelligence ww Os | Repository \ \ a> | Page _ 5 Refer Internal i 6 Request Additional Investigation/intelligence Deployment of the VCF was originally scheduled for December 2003, but has been delayed due to a failure on the part of a contractor to complete certain engineering tasks by October 2003, as specified in their cantract. We have renegotiated the contract, and we now expect to have VCF tested and deployed later this year. We are using the interim to. continue our training efforts, so that FBI personnel are ready to hit the ground running when VCF comes online. Data Warehousing Following the attacks of September 11, 2001, we saw the need to provide counterterrorism investigators and analysts with quick, easy access to the full breadth of information relating ta terronsm. We developed a three-step plan that would provide immediate support to Sc poc. #5 53 000000392 ‘eet p